Railroad Emergency Phone Numbers

It is my opinion that railfans have a responsibility to assist the railroads that we watch in any way that we can. Given that, and given the fact that many of us are now carrying wireless phones (for better or worse), it's imperative that we know the number to call to report trespassers, vandalism, dangerous conditions, et cetera.

This list was compiled beginning in early July of 1999 as part of my HOBBY not as part of any official organization or effort. If you are unsure of any number, please verify the number with your local telephone service provider.

Also, I'm still looking for numbers for the various commuter roads not listed. Email rremerg at this domain.

If there is personal injury or property damage associated with the incident you are reporting, dial 9-1-1 or the local emergency number FIRST, then dial the RR PD.

Always know where you are! Report in "decending order", with RR info first, i.e. "There is a trespasser on the Kansas Division, Red Rock Sub, Milepost 401.8 in the City of Norman, Oklahoma near the Main Street grade crossing." Also note that all grade crossings have or will soon have a "D.O.T" number. This is a unique number that instantly identifies the grade crossing in question. Remember to report this number as well.

Text version
Railroad Emergency Telephone Number Signals/Grade Crossing Hotline Source, Notes
BNSF Railway 800-832-5452, then press 1   www.bnsf.com/
Canadian National Ry Co 800-465-9239   www.cn.ca/
including former Illinois Central and Wisconsin Central lines
Canadian Pacific Railway 800-716-9132   www8.cpr.ca/cms/english/
CSX Transportation 800-232-0144   www.csxt.com/
Kansas City Southern Ry 877-527-9464
+52 8-305-7957 (Mexico)
Norfolk Southern Ry Co 800-453-2530   www.nscorp.com/
Union Pacific Railroad 888-UPRR-COP (888-877-7267) 800-848-8715 www.uprr.com/she/
Chicago, SouthShore & South Bend 219-874-7939   www.southshorefreight.com/faq.htm
Conrail 800-272-0911   www.conrail.com/contacts.htm
Elgin, Joliet & Eastern Railway Co 888-883-4202   www.tstarinc.com/eje/
Florida East Coast Ry Co 800-342-1131, x2302   www.dot.state.fl.us/rail/railemergencycontacts.htm
Pan Am Railways (formerly Guilford Rail System) 800-955-9208   www.panamrailways.com/
Indiana Harbor Belt 219-989-4834   www.ihbrr.com/ - no reference to number
Passenger Lines
Amtrak 800-331-0008   www.amtrak.com/
(SF Bay Area)
214-928-6300   www.dart.org/about/contactdart.asp
617-222-1212   transitpolice.us/
(Los Angeles)
888-446-9715 888-446-9721 Metrolink General Order No 9, 2001-12-03 covering the following lines: LAUPT to San Bernardino, Fullerton to Oceanside, LAUPT to Moorpark. For other lines, use BN&SF or UPRR
312-322-2800 877-FIX-GATE (877-349-4283) Signal shanty, June 1999
MTA - Long Island RR 718-558-3300
MTA - Metro North RR 212-878-1001   www.mta.nyc.ny.us/mta/phone.htm#mnr
New Jersey Transit 800-242-0236
215-580-8111   www.septa.org/contact_us.html
Colorado Railroad Emergency Numbers courtesy Colorado Operation Lifesaver
Iowa Railroad Emergency Numbers courtesy Iowa's Department of Transportation.
Florida Railroad Emergency Numbers courtesy Florida's Department of Transportation.
Ohio Railroad Emergency Numbers courtesy Ohio's Department of Transportation.

Compilation ©1999-2007, Peter Laws. Unlimited reproduction rights as long as attribution in the form of the URL is given.

Last Update: Saturday, 16-Oct-2021 08:37:39 MST
Author: Peter Laws
URL: http://plaws.net/rail/emergency.shtml